We are seeking a dedicated Operations Manager to support the Operations Director in overseeing the functionality of our market and the facilities within it. This role is essential in ensuring the seamless operation of our post-acute skilled nursing facilities, focusing on optimizing performance, enhancing patient care, and maintaining operational excellence.
Key Responsibilities:
- Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market.
- Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance.
- Support the coordination of operational activities and resources to ensure efficient and effective facility management.
- Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.
- Facilitate communication and collaboration between facility staff, vendors, and other stakeholders.
- Address and resolve operational issues, ensuring timely and effective solutions.
- Contribute to the development of staff training programs and performance improvement initiatives.
- Maintain up-to-date knowledge of industry trends, regulations, and best practices.
Qualifications:
- Bachelor’s degree preferred; relevant experience may be considered in lieu of degree.
- Minimum of 1 year experience in provider relations.
- Minimum of 2 years experience in a post-acute care setting/ assisted living.
- Minimum of 1 year experience in healthcare operations.
- Strong understanding of healthcare regulations, standards, and operational best practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a hybrid/remote environment.
- Proficient in Microsoft Office Suite and experience with healthcare management software preferred.
